Terms & Conditions

About Us

Grorud are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at enquiries@grorud.com.

 

Shipping And Handling

Carriage costs will be quoted at the time of order placement and will be included in the final invoice value. All carriage will be organised by Grorud, unless requested otherwise.

 

Delivery Schedule

We despatch your order in line with the delivery comittment made at the time of order placement.

 

Tax Charges

We are a VAT registered company and charge VAT at the current ruling rate on all UK orders. Our VAT registration number is 6601483 53. Any other duties applicable will be to the buyers account.

 

Guarantee Returns Policy

We can only accept returns in their original packaging.  

In the unlikely event of a fault developing with any Grorud product, faulty items can be returned within twelve months of the date of purchase. Grorud will then either repair or replace the product at its own discretion.  

Any product returned where the reported fault, in Grorud's opinion, has been caused by either misuse or neglect will be either returned or repaired at the buyer's expense.   

Grorud's liability under this warrantee is limited solely to the cost of replacement goods.

 

Reaching Us

If you need to reach us, please email us on enquiries@grorud.com, alternatively, you can call on 01207 590 471 (International +44 <phone without first zero>) or fax us on 01207 599 810.

 

Privacy Policy

Grorud are committed to protecting your privacy. We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service. The information we collect about you will only include data which is required for us to process your order.

 

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely.

 

Retention of Title

Will only pass to the buyer once Grorud have received full payment for the goods.

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